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Frequently asked questions
General
Application operation
Subscriptions and payments
Your Account
General
Get to know the BeActiveTV platform - instructions for use
How can I contact you?
Can I join the challenge?
Can workouts be harmful to health?
Are there any workouts for beginners on BeActiveTV?
Can I exercise with a sore knee, joint or elbow?
Can I exercise while pregnant?
Which of your workouts is good for reducing body fat?
Application operation
Is the BeActiveTV app available for mobile?
How to install the BeActiveTV mobile app?
Can BeActiveTV movies be downloaded to a phone?
Is Chromecast available for the BeActiveTV app?
I don't want to download the app. Will the site also work on phones and TVs?
The sound in the app doesn't work. What should I do?
The BeActiveTV application is not working properly or there is a problem with its launch. What should I do?
Is there a BeActiveTV app for TV?
Can I watch BeActiveTV workouts on my TV?
Subscriptions and payments
I want to buy a monthly package in BeActiveTV. Do I have to agree to the subscription?
How can I pay for trainings in BeActiveTV?
How can I use the BeDiet.pl promotional code?
The package I purchased doesn't work. What should I do?
When and how can I cancel my BeActiveTV subscription?
Why am I not receiving the activation code?
Your Account
Can I withdraw my marketing consent myself from my account?